Nowadays, there is an abundance of options available to consumers who wish to purchase furniture online. Regrettably, numerous online furniture stores emerge and disappear rapidly. Thus, it becomes crucial to engage with a trustworthy company that possesses extensive experience in online furniture sales and possesses the necessary resources to ensure secure delivery across the United States.

Furfi Furniture has been recognized as a pioneer in the online furniture retailing arena and presently stands as one of the largest online furniture stores. Many online furniture retailers attempt to reduce costs by employing non-qualified delivery companies. In numerous cases, they employ regular freight trucks to transport your furniture, leaving the burden of unloading, unpacking, and setting up the furniture on the customer's shoulders.

This experience can be quite unpleasant, particularly when heavy items are involved. Furthermore, the risk of damage is significantly higher, given that these carriers lack expertise in handling furniture transportation. However, when you choose Furfi Furniture, most orders will be shipped using a professional furniture delivery company.

We prioritize your convenience by scheduling an appointment before delivering your furniture. During the delivery, a team of two skilled professionals will unload the furniture from the truck, carry it into your home, unpack it, and set it up in the room of your choice. We hold utmost confidence in being the industry's best, offering our customers unparalleled value and service.

Still uncertain? Feel free to give us a call!

It depends on the brans you purchase. Brands such as Coaster is delivered next day. Alls other brands is delivered usually in 1-2 weeks. Delivery details will be provided in your confirmation email.

Shipping is 100% FREE ANYWHERE in the greater Chicago are United States.

 We have pioneered selling furniture online since 2007, and today we are one of the largest online furniture companies. Quite simply, because we move such high volume and are an extremely efficient company., we are able to pass on our savings to our customers.

We currently ship free of charge, throughout the greater Chicago area Free of charge. Shipping to other states is still available, please contact us for shipping cost. International customers can arrange freight forwarders and we will ship the order to their US-based freight forwarder for additional cost.

Larger Items: The majority of furniture offered on our website fall into this category, and always ship with Free Delivery to greater Chicago area Our trained furniture-delivery specialists will deliver your furniture, room of choice for absolutely no extra charge!

Smaller Items: Small items are classified as a nightstand, lamp or similar items, which will ship via UPS or FedEx. The order will be delivered and brought to your front door (or building entrance).

All of our products are new, undamaged, and never been used. Most of our products are in stock for fast shipment.

We send tracking numbers through our automated e-mail system. This will allow you to track your furniture to your door. For larger items that ship via truck, you will receive a phone call to work out shipping details.

Our furniture specialists are fully trained to offer any assistance to help you in the rare event that an item arrives damaged. We inspect orders prior to delivering them to our customers to make certain that items are in perfect condition. Additionally, our excellent packaging and shipping experience reduces the chances of damage occurring. However, we are in the furniture business and unfortunately damage can happen from time to time. In the event of an item arriving damaged, please save the original packaging and notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. Depending on the issue we will arrange for a full replacement, or replacement parts, to be rushed out as quickly as possible to the customer. We will take the quickest route to remedy the situation. In the event a replacement is delivered to you before the original shipment is returned, you are responsible for cooperating with the return of the original item. Failure to return the damaged item will cause us to charge your credit card for the non-returned item. In certain instances pictures will be required to review so we may determine if it is a manufacturing defect or something related to how the furniture was transported. If there is a partial damage or shortage to an order, accept the good items and list damages and/or shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send a replacement, or the necessary parts, to correct the problem at our expense. If customer does not allow Furfi Furniture to send a replacement and would rather cancel the order then let us remedy the problem, customer will be required to pay a 15% restocking fee and shipping charges. We are not responsible for any damages not reported within 24 hours of arrival. Customer agrees to allow Furfi Furniture, the manufacturer, and/or our shipping agents the opportunity to remedy the damage or defect issue. Customer agrees to accept the remedy selected by Furfi Furniture, the manufacturer or the Furfi Furniture shipping agent. Remedies may include, but not limited to repair by a professional furniture repair technician, part replacements, both repair and part replacements, or a full unit replacement, all at no cost to the customer. If only a portion of your shipment is damaged and you refuse to allow Furfi Furniture, the manufacturer or Furfi Furniture's shipping agent the opportunity to remedy the situation, then please note you do have the option to return the entire order and you will be refunded the purchase less a 15% restocking fee and round trip shipping fees. Furfi Furniture will not be held responsible for any in-home floors, walls or any other damages caused by our delivery agents.

Customer satisfaction is our top priority. Returned items must be new and in unused condition. A few of our vendors may be excluded from our return policy. Special orders where custom fabrics or colors are selected are non-refundable. Mattresses, Foundations, Bedding, Linens, and Cordless Power Packs are not returnable. To return items for an exchange, or refund, please contact us via email or phone for an RMA (Return Merchandise Authorization). We ship items from multiple warehouses across the United States; therefore, it is very important to contact us so we can provide the correct return warehouse address. All returns are subject to round trip shipping charges. If your item was shipped with our "Free Shipping," we will charge our outbound shipping charges as the shipping charges are included in the price but customer will still be charged the round trip shipping costs incurred by Furfi Furniture. All returns are subject to a 15% restocking fee and must be started within 5 days of delivery. Returns are only accepted in their original boxes, and should be unassembled. Once an item has been assembled it is no longer returnable unless written exemption was provided by Furfi Furniture. Your order will be refunded once Furfi Furniture receives the returned merchandise. Always measure the space you plan on placing the furniture to make sure it will fit prior to making an order.

If your order has already shipped , any cancellation will be considered "returns". All items in a canceled order must be returned. No exceptions. Orders may be canceled within 24 hours of placement without incurring any restocking fees or delivery costs. To cancel an order, a customer must email Furfi Furniture. 

Please send us a cancellation request via email. Requests for cancellation are not complete until they are confirmed by Furfi Furniture. 

Many items sold by Furfi Furniture are ordered from our vendors once you place your order with us. A lot of behind the scenes work takes place as we process your order. We try to keep orders moving through the system as quickly as possible so that you can get your furniture in a timely manner. 

Once an order is assigned a trip, or is already in transit, it cannot be canceled without the customer paying round trip shipping fees and a 15% restocking fee. Exceptions to this matter are exclusive discretion of Furfi Furniture management. To cancel an order, customer must submit a written request via email with the word “Cancellation” in the subject line. To this matter, the buyer clearly understands that only Furfi Furniture can manage written cancellation requests following previously described procedures made in a 24 hour period after order placement. 

Any cancellation of the order after this point will need to follow the Cancellation Policy procedure described. In the event that Furfi Furniture management accepts the cancellation, the customer is obligated to a cancellation payment or restocking fee of 15% of the purchase price as well as any shipping fees that may apply. 

The Free Shipping offer is based on the customer keeping the order. Customers are required to pay the original and return shipping cost even if the order qualified for Free Shipping. All shipping charges are non-refundable.